Read Dare to Serve: How to Drive Superior Results by Serving Others by Cheryl A. Bachelder Free Online
Book Title: Dare to Serve: How to Drive Superior Results by Serving Others|
The author of the book: Cheryl A. Bachelder
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Reader ratings: 7.4
Edition: Berrett-Koehler Publishers
Date of issue: March 16th 2015
ISBN: No data
ISBN 13: No data
The size of the: 5.11 MB
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Format files: PDF
Read full description of the books:
When Cheryl Bachelder was named CEO of Popeye s, the chain was in dire straights. Guest traffic had been declining for seven years. Same store sales were negative. The company and its franchisees were practically coming to blows. Today, Popeye s market share has grown from 14% to 21%. Margins have increased from 17% to 21%. And the franchisees are so delighted with the turnaround they re taking an active role in remodeling the restaurants. The difference-maker, Bachelor says, is servant leadership. In this inspiring new book she shows how she and other like-minded CEOs have applied a concept often derided as weak and sappy to deliver superior business results and supercharge employee retention and customer loyalty. If you love leading, Bachelder insists, you must love serving. This is a tough standard for leaders. In fact, it is the highest standard. But when implemented throughout an organization, it drives performance to the highest levels. Betchelder shows how it can be done."
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Read information about the authorCheryl A. Bachelder formerly served as CEO of Popeyes® Louisiana Kitchen, Inc. Ms. Bachelder led a remarkable turnaround of the company's financial results with a compelling strategic roadmap for growth and an inspiring purpose and set of principles. The results - industry leading performance for the franchise owners and the shareholders.
Ms. Bachelder has more than 35 years of experience in brand building, operations and public-company management at companies like Yum Brands, Domino's Pizza, RJR Nabisco, The Gillette Company and The Procter & Gamble Company.
Ms. Bachelder and her team created a workplace where people were treated with respect and dignity yet challenged to perform at the highest level. Silos and self were set aside in favor of collaboration and team play. And the results were measured with rigor and discipline.
In 2012, Ms. Bachelder was recognized as Leader of the Year by the Women's Foodservice Forum and received the highest industry award, the Silver Plate, for the quick service restaurant sector, presented by the International Food Manufacturer's Association. She was also recognized as a 2012 Nation's Restaurant News' Golden Chain Award recipient.
Ms. Bachelder holds a Bachelor of Science degree in Business Administration and a Masters of Business Administration in Finance and Marketing from the Kelley School of Business at Indiana University. She is married thirty three years to Chris Bachelder and they have three grown daughters.